Customer Review: Why Rent Perfect Made All the Difference for This First-Time Landlord

When choosing a tenant screening and property management tool, hearing from real landlords can make all the difference. Here’s what one of our users had to say about their experience with Rent Perfect, find their full Rent Perfect review below. 

What Stands Out Most?

• “I just wanted to send an email letting everyone know at Rent Perfect how much I appreciate the Rent Perfect product as well as Krystal's amazing customer service.”
• “Each time, she patiently answered my many questions (and my extensive follow up questions!).”
• “She guided me through the credit report to help me understand what it all means.”
• “You have a wonderful product package, easy-to-use interface, and great features that allow flexibility, customizability, and compatibility with Cook County laws.”

Why This Review Matters

This testimonial highlights two things that make Rent Perfect unique:

1. Hands-on customer support that goes above and beyond.
2. Comprehensive tools that meet strict local compliance requirements like Cook County’s Just Housing Amendment.

If you’re looking for a tenant screening and property management platform that provides real help from real people, Rent Perfect is here for you. Get access to the best landlord tools and Cook County Compliant tools at www.rentperfect.com. 

Full Review:

"I just wanted to send an email letting everyone know at Rent Perfect how much I appreciate the Rent Perfect product as well as Krystal's amazing customer service. As a first-time landlord converting my family's first home into a rental property, it has been daunting navigating through everything. I found Rent Perfect because I live in Cook County, Illinois, and needed a tenant screening tool that was compliant with Cook County's Just Housing Amendment. Rent Perfect was the best tool I could find to fit those needs. Finding it also led me to the Rent Perfect podcast which has such wonderful resources for landlords and specific information for Cook County landlords.

As I set up my Rent Perfect account, I had SO many questions! I am an extremely thorough person and like to pay attention to every tiny detail, and so I had LOTS of specific and nit-picky things that I wanted to make sure I 100% understood. I called Rent Perfect and had the pleasure of talking with Krystal on multiple occasions. Each time, she patiently answered my many questions (and my extensive follow up questions!). I have since emailed questions to Krystal and always get a prompt response answering them ALL (I usually have bullet points and sub-questions!).

This weekend, I posted my rental property and had an interested applicant! I used Rent Perfect for the application but had some questions regarding accessing and interpreting the reports. I didn't hesitate to call Krystal because I knew she would be a wonderful help, and she was indeed! Again, I had SO many questions, and as we talked, I had even MORE follow-up questions! Krystal fielded each question I had and had some great suggestions and solutions. She guided me through the credit report to help me understand what it all means and she walked me through what I will need to do if I choose not to approve the applicant. She was so extremely helpful and I am so grateful for her time!

I just wanted to pass along my gratitude and appreciation for the Rent Perfect services, product, and customer service. You have a wonderful product package, easy-to-use interface, and great features that allow flexibility, customizability, and compatibility with Cook County laws, which is exactly what I needed!

Thank you!"

-Rent Perfect Client (Cook County, IL)

👉 Ready to learn more?

Visit www.rentperfect.com or call us today to see how we can help you manage your rentals with confidence with the best landlord tools for stress free renting.