Why Am I Getting an “Invalid Password” Message When Updating My Password?

If you're seeing an "Invalid Password" message when trying to update your password, it usually means your new password doesn't meet one or more of our security requirements. We require password updates every 90 days to help protect your sensitive information and keep your account secure. Before trying again, please make sure your new password follows all of the guidelines below: Password [...]

How do I renew a lease in my Rent Perfect account without starting all the way over?

Renewing a lease is quick and easy with Rent Perfect! By default, the option to renew becomes available 30 days before the current lease ends—but you can adjust this timeframe in your property settings. Adjust the Lease Renewal Timeframe (Optional) To change how early you want the lease renewal option to appear (e.g., 30, 60, or 90 days before lease end): 1. From your account home screen, click [...]

How can Rent Perfect help landlords be successful?

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How can I handle and resolve tenant conflicts successfully?

Any landlord will tell you that no matter the tenant, there will always be some type of conflict. David Pickron and guest Scot Aubrey discuss how using the "LEARN" acronym is an easy and effective way to defuse even the most tense [...]

Can I text the application invite to my applicant?

Are you ready for an easy way to ensure your applicants receive application invites? Get excited... because SMS/Text invites are here! Follow these steps to send a text invite: 1. Click "Send Invite" in your Rent Perfect account and enter an email address as usual. 2. Include a mobile phone number to send a text invite in addition to the usual email invite. (Rental Criteria and full [...]