Where did my old reports go? Where can I find them in my account?

Are you having trouble finding a report in your account? Use the Advanced Search option in your account. Watch the video below for a demonstration.1. Click the View Reports icon on the home screen.2. Click Advanced Search near the top of the screen.3. Use the dropdown menus to adjust the filters:Change the Investigation Status to search for expired or archived reports. Change the Application Date [...]

How do I setup the payment details to request payment from my tenant?

Watch the tutorial video below and follow the steps below to setup payment details for a tenant. 1. Click the My RentPay icon on the home screen. 2. Click "Manage RentPay" under a tenant's name. Need to add a current tenant to the system? Click RentPay invite at the top of the screen: click here for a tutorial. 3. Click "Setup Payment" to setup a payment that is due. 4. Use the dropdown menu [...]

Here is why it is beneficial to create a mutually beneficial partnership with your tenants.

Viewing your tenants as a business partner immediately changes the relationship you have with them. By following the items outlined in this episode of the Rent Perfect podcast you can take your current and future tenants from a relationship to a partnership. 🏠 The Rent Perfect system helps investors become successful "lazy" landlords by managing efficiently with ease, starting with the initial [...]

How do I get a current tenant into the system so they can pay rent? They already live at my property so they do not need to complete the application and screening process.

Need to add a current tenant to the system? Watch the video below to learn how to send a free RentPay invite. 1. Click My Rentpay on the home screen. 2. Click RentPay invite at the top of the screen. 3. Your tenant will have 48 hours to create their free account. 4. You will receive an email once they successfully create an account.5. Login to setup their payment details. (My Rentpay, Manage [...]

What should a landlord know before accepting advanced rent?

Sometimes tenants have fallen into hard times; they have the money to pay the rent, but don't qualify for your property. If they offer to pre-pay the rent, you need to follow the steps discussed during this episode of the Rent Perfect podcast. Email [email protected] to request a free copy of the Advanced Prepaid Rent Form or clause for your lease. 🏠 The Rent Perfect system helps investors [...]