How do I upload a copy of my ID with my application?
Watch the video below and follow these steps to upload a copy of your ID with your application:1. Click Add File.2. Click the camera icon to take a picture of your ID or search for a file you previously saved to your phone or computer. (These icons may vary on different devices.) 3. Click SAVE when you are [...]
How do I upload my proof of income?
Many landlords require applicants to upload proof of income with their rental application such as paystubs, bank statements, or another statement showing income details. The following video demonstrates how to upload proof of income using a computer or your phone.IF USING A COMPUTER:1. Download/Save a copy of the proof of income to your computer. Remember the location you save the file to such as [...]
Where did my old reports go? Where can I find them in my account?
Are you having trouble finding a report in your account? Use the Advanced Search option in your account. Watch the video below for a demonstration.1. Click the View Reports icon on the home screen.2. Click Advanced Search near the top of the screen.3. Use the dropdown menus to adjust the filters:Change the Investigation Status to search for expired or archived reports. Change the Application Date [...]
How do I setup the payment details to request payment from my tenant?
Watch the tutorial video below and follow the steps below to setup payment details for a tenant. 1. Click the My RentPay icon on the home screen. 2. Click "Manage RentPay" under a tenant's name. Need to add a current tenant to the system? Click RentPay invite at the top of the screen: click here for a tutorial. 3. Click "Setup Payment" to setup a payment that is due. 4. Use the dropdown menu [...]
Here is why it is beneficial to create a mutually beneficial partnership with your tenants.
Viewing your tenants as a business partner immediately changes the relationship you have with them. By following the items outlined in this episode of the Rent Perfect podcast you can take your current and future tenants from a relationship to a partnership. 🏠 The Rent Perfect system helps investors become successful "lazy" landlords by managing efficiently with ease, starting with the initial [...]