How can I track down a previous tenant?

Our Skip Tracing tool can help you locate the current address of a previous tenant for just $5. Simply enter their name and social security number from a previous rental application to search for any names and addresses reported in the last [...]

Do you offer skip tracing? How can I track down and collect money owed from a previous tenant?

Over the last 20 years as an investigator, I have seen thousands of cases where a landlord, acting purely on principle, has lost a great deal of money chasing a tenant who recently skipped out on rent or was evicted. These landlords desperately come to our firm to see what step they need to take to get their money. Though every case is different, the majority of the time this process becomes a [...]

Where does my tenant view and sign the lease agreement?

Once the landlord sends a lease signing notification the tenant will receive an email letting them know the lease is available to view and sign. The tenant must log into their tenant portal at RentPerfect.com to view, initial and sign the lease agreement. Once all tenants have signed the landlord will be notified by email. The landlord then must log into their account to sign the [...]

How do I look up rent pay transactions in my account?

Follow these steps to look up Rent Pay transaction history in your account. 1. Click "My Rent Pay" on the home screen of your account. 2. Cick "Payment History" at the top of the screen. 3. Click "Advanced Search" to adjust the filter settings if necessary and click "search." Rent payment transactions can be looked up under "My Rent Pay" in your Rent Perfect account. [...]

There are some things I want to change in the Standard lease template. How do I create my own custom lease template?

A lease template is an outline that saves standard, pre-populated lease terms that typically stay the same for every lease. You will provide unique lease details such as dates, rent amount, and deposit amounts using the “Prepare Lease” option in your account once a tenant is approved. Rent Perfect has a standard lease template available to you. We also understand leases can be [...]